Help Center

Find answers to common questions or contact our support team.

Getting Started

How do I create my first video?

Tap the microphone button, record your message, choose a template, and tap Generate. Your video will be ready in seconds!

Do I need an account to use Voclip?

Yes — Voclip is a registered-users-only app. Sign up free in seconds via email, Google, or Apple. Your account unlocks cloud storage and social publishing.

Subscriptions & Billing

How do I subscribe to a paid plan?

All subscriptions are managed through the App Store (iOS) or Google Play (Android). Go to Settings → Subscription in the app.

Can I cancel my subscription?

Yes — cancel anytime through your app store subscription settings. There are no cancellation fees.

What happens if I cancel?

You'll keep your current plan benefits until the end of your billing period, then revert to the Free plan.

How much do I save with annual billing?

Annual plans are 30% off the monthly equivalent — Pro $60/yr (vs $84), Premium $120/yr (vs $180), Teams $200/yr (vs $300).

Video Creation

How long does it take to generate a video?

Most videos are generated in under 10 seconds. A 30-second recording typically takes about 8 seconds to process.

Can I edit my video after generation?

Currently videos cannot be edited after generation. You can generate a new video with different templates or recordings.

What aspect ratios are supported?

Free users get 1:1 (square). Pro+ users get all three: 1:1 (Instagram Feed), 9:16 (Reels/Stories), and 16:9 (YouTube).

Publishing

Which platforms can I publish to?

Voclip supports TikTok, Instagram, YouTube Shorts, LinkedIn, Twitter, Facebook, and Pinterest.

Do I need to link my social accounts?

Direct publishing (Pro+) requires linked accounts. All users can download videos and share manually via the native share sheet.

Technical

What file formats are supported?

Videos are exported as MP4 files with H.264 video codec and AAC audio codec.

Is my data secure?

Yes. We use industry-standard encryption and never share your data with third parties. See our Privacy Policy for details.

Still need help?

Our support team is here to help you with any questions or issues.

Contact Support

We typically respond within 24 hours